Heating, Cooling and Air Quality solutions in New Brunswick

Optimar Energy Inc
44 Boarding House Rd,
Saint George, NB, E5C 2B1, Canada

Optimar Energy, Your Ductless Heating and Cooling Professionals in Charlotte County, NB

Optimar Energy is your best bet for any kind of ductless heat pump system you're interested in installing in your home or business. With years of expertise, we've installed many of Charlotte County's heat pump systems and pride ourselves on the level of quality and professionalism we can bring to our clients. We can find the right ductless heat pump for whatever your situation may be. We guarantee satisfaction in a professional and timely matter. We operate year round offering quality service regardless of season. No one likes being uncomfortably cold, let us help you have the ability to get the perfect climate in your home or workplace-- Get in touch with our experts at Optimar Energy today, and call us for a free no-obligation quote.

What is a Heat Pump?

A heat pump is an electrical device that extracts heat from one place and transfers it to another. Heat pumps have actually been around for decades. Refrigerators and air conditioners are both common examples of this technology.

Refrigerators and air conditioners are actually both considered heat pumps, however, they only operate in cooling mode. A refrigerator is essentially an insulated box with a heat pump system connected to it. Similarly, an air conditioner transfers heat from inside a house to the outdoors. Heat is absorbed from this location and transferred outside.

With a true full-service ductless heat pump, the cycle is fully reversible, and ductless heat pumps can provide year-round climate control for your home - comfortable heating in the winter months and refreshing cooling and dehumidifying over the hot summer months.

Common Heat Pump Issues

Not only do we do installation, but we consider ourselves proficient when it comes to both maintenance and repair. Proper maintenance of your unit is required to continue optimal operation and if neglected, can easily lead to a malfunctioning unit, or in the worst case, a unit that needs to be completely replaced.
Here are some issues you may encounter with your pre-existing older heat pump units:

  • Heat pump does not work - There could be several factors at play here, but some common reasons could be a malfunctioning thermostat, a miscalibrated thermostat, or even an electrical problem between your unit and the thermostat. Potentially, there could be an issue with your ductless heat pump's starter or reversing valve. It's always best to let experts come in to determine the true cause of the problem so you don't have to take any safety risks examining your unit or the system as a whole.
  • Heat pump works, but no heat comes out - Your heat pump needs proper airflow to work properly. The first thing to check is that your outside unit is not blocked by anything, such as snow, leaves, or even debris. If your outside unit is clear, then it might be an issue with the air filter needing cleaning. The last likely cause of such an issue is your refrigerant being low, which is a potentially dangerous situation and requires professional intervention to make sure your ductless heat pump is not leaking gasses into your home.
  • Heat pump will keeps cycling - If you find your heat pump to constantly be working but not properly achieving the temperature levels you'd like, it could simply be a result of the weather being abnormally hot or cold. However, if you find this to be the case over a long period of time, it could be a thermostat or electrical problem, or in a worst case, a broken compressor. Reach out to Optimar Energy today and we'll help determine the cause for you.

Frequently Asked Questions


Can age affect my heat pump?

Potentially, but if your ductless heat pump has been properly maintained and in use over it's lifetime, this is less likely. Heat pumps that are unused could potentially experience problems caused by debris and refrigerant leaks.
We've given the above information to help you try to determine if your heat pump issues may be minor fixes you can do by yourself, or if you likely require additional professional experience. The best way to diagnose and treat any problems is to call in a local heat pump professional. We at Optimar Energy would be happy to give you a free no-obligation quote whatever your issues may be.